Privacy Policy

To provide high-quality digital solutions, we collect several types of information from our clients and website visitors:

• Identity data: Name, company name, and job title for project coordination.
• Contact data: Email address, phone number, and billing address for communication and invoicing.
• Technical data: IP addresses, browser types, and usage patterns on our website and SaaS platforms.
• Project data: Content, assets, and technical requirements provided for web or mobile development.
• Marketing data: Preferences in receiving updates about our services and SaaS products.

Innovayse uses your personal and technical data to ensure seamless service delivery and platform stability:

• Executing development contracts and delivering custom web or mobile applications.
• Ongoing maintenance and technical support for our SaaS products (SmartLearn, PropSystem, etc.).
• Optimizing SEO and PPC campaign performance based on analytical insights.
• Identifying and preventing technical issues or security threats on our platforms.
• Communicating project milestones and administrative updates via WHMCS or direct channels.

We never sell your data. We only share information with trusted partners to facilitate our services:

Cloud hosting providers (e.g., for storing your applications and data); Third-party payment gateways for secure billing; Analytics providers to help us improve user experience. All partners are strictly bound by confidentiality agreements.

We use essential cookies for user authentication and session management on our SaaS platforms. Additionally, we use analytics cookies to understand how visitors interact with our agency's website.

You can manage your cookie preferences through our dedicated Cookie Banner or your browser settings. Note that disabling essential cookies may limit the functionality of our SaaS tools.

We employ enterprise-grade security measures, including SSL encryption, secure API protocols, and regular vulnerability scanning, to protect your data.

Access to client project data is strictly limited to authorized team members involved in development or support.

You have full control over your data stored with Innovayse. You may request:

• A complete record of all personal data we hold about you.
• Immediate correction of any inaccurate contact or project information.
• Permanent deletion of your account and data, subject to legal retention rules.
• A pause on your data processing for marketing purposes.

We keep project-related data for the duration of our engagement and as required by law for financial auditing and legal compliance.

Inactive SaaS account data is typically anonymized or deleted after 24 months of inactivity to ensure your privacy.

Our services are exclusively designed for businesses and professionals. We do not knowingly collect data from individuals under 18 years of age.

We may update this policy to reflect new SaaS features or changes in digital regulations. Significant updates will be communicated via our newsletter.

We recommend checking this page occasionally to stay informed about our data protection standards.